Introduction
Implemit (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, job title
- Assessment Data: Responses to our technology readiness assessments and automation opportunity evaluations
- Communication Records: Messages sent through contact forms, emails, or during consultations
- Professional Information: Industry, company size, technology challenges, and business requirements
- Newsletter Preferences: Email preferences and subscription settings
Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: Pages visited, time spent on pages, click-through rates, download activity
- Analytics Data: Website performance metrics, user behavior patterns, traffic sources
- Cookie Data: Information stored through cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from third parties, such as:
- Business Partners: Information shared through joint marketing efforts or referral programs
- Public Sources: Publicly available business information for lead qualification
- Service Providers: Data from analytics providers, marketing platforms, and CRM systems
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Providing IT implementation consulting and advisory services
- Conducting technology assessments and delivering personalized recommendations
- Responding to inquiries and providing customer support
- Delivering requested resources, reports, and educational materials
Communication
- Sending newsletters, industry insights, and educational content
- Providing updates about our services and relevant technology trends
- Following up on assessments, consultations, and service inquiries
- Sending administrative communications about your account or services
Business Operations
- Improving our website functionality and user experience
- Analyzing usage patterns to enhance our services and resources
- Conducting market research and developing new service offerings
- Managing our business relationships and partnerships
Legal and Compliance
- Complying with applicable laws, regulations, and legal processes
- Protecting our rights, property, and safety, and that of our users
- Preventing fraud, unauthorized access, and other illegal activities
- Enforcing our terms of service and other agreements
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication platforms
- Analytics and performance monitoring
- Customer relationship management
- Payment processing (if applicable)
Business Partners
With your consent, we may share information with business partners for:
- Joint marketing initiatives
- Referral programs
- Collaborative service delivery
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms of service
- Prevent fraud or other illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data transmission and storage encryption using industry-standard protocols
- Access Controls: Restricted access to personal information on a need-to-know basis
- Security Monitoring: Regular monitoring for security threats and vulnerabilities
- Employee Training: Regular security awareness training for all staff members
- Incident Response: Procedures for responding to potential data breaches
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
- Contact Information: Retained while you remain subscribed to our communications or as a client
- Assessment Data: Retained for 3 years to provide ongoing recommendations and insights
- Communication Records: Retained for 7 years for business and legal purposes
- Website Analytics: Aggregated data retained indefinitely; individual data retained for 2 years
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your personal information in a portable format
Correction and Updates
- Request correction of inaccurate or incomplete personal information
- Update your contact preferences and communication settings
Deletion
- Request deletion of your personal information, subject to legal and business requirements
- Unsubscribe from marketing communications at any time
Restriction and Objection
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. For detailed information about our use of cookies, please see our separate Cookies Policy.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and our central database is operated. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new effective date
- Sending an email notification to registered users
- Providing notice through our website or services
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
